Returns & Exchanges
At Www, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all furniture and decor items in their original condition. If your new piece doesn't fit your space perfectly, our team is here to help you find a better match or provide a full refund.
Return Process
- 1.Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.
- 2.Prepare the Package
Carefully repackage your items in their original boxes with all protective padding and include the printed return slip inside the package.
- 3.Ship It Back
Attach the prepaid shipping label to the outside of the box and drop it off at any authorized carrier location or schedule a home pickup for larger furniture pieces.
- 4.Receive Your Refund
Once our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.